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FAQ's

Frequently Asked Questions:
 
WHAT DO I NEED TO BRING FOR LESSONS?

Students With Equipment- All necessary power cables/connections for your laptop & controller. We have a laptop stand,headphones and monitor speakers. Install the full version of Serato or Recordbox and have some music downloaded prior to the session. 

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Students Without Equipment will be taught on our controller/turntables and the students' laptop. Install the full version of Serato and have some music downloaded prior to the session.

 

CAN I REQUEST A SPECIFIC INSTRUCTOR?

We will try to honor your request however sessions are scheduled by instructor availability.

 

We take pride in providing a safe space for students to learn. Our instructions have taught to all genders, ages, races, nationalities & socio-economic backgrounds.


ARE THERE ITEM RESTRICTIONS?
No outside food, alcohol, and pets (other than service animals).

WHAT IS THE MINIMUM AGE TO ATTEND A LESSON?

Recommended age for 90min session is 10yrs old & up.

We offer 45min Kid Friendly sessions ages 5-9.   

HOW MANY GUESTS CAN ATTEND A SIPNSCRATCH?
We limit the number of guests to (6) six. SIPNSCRATCH is designed for two guests with each guest having their own set of turntables.

 

With 3 or more guests, partner or take turns on the equipment.

 

If Booking/Gifting a SIPNSCRATCH for ONE. You are welcome to attend and watch. 
 
CANCELLATIONS & MISSED CLASSES POLICY:

Rescheduling requests must be done at least 48HRS prior to the scheduled date otherwise session will be forfeit. SAME DAY RESCHEDULING REQUESTS WILL RESULT IN SESSION FORFEIT. WE WILL DO OUR BEST TO ACCOMMODATE YOUR RESCHEDULE REQUEST. NO refunds for missed sessions or late arrivals after 20 minutes.

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LIFE HAPPENS..

For Six (s) week sessions 

STUDENTS ARE ALLOWED TO RESCHEDULE (1) SESSION. THE SESSION CAN BE MADE UP DURING THE WEEK OR ADDED TO THE END OF THE SIX WEEK SESSIONS. 


WHERE IS SCRATCH OUT LOUD LOCATED?
We are located downtown at Castleberry Arts District inside Koncept House (www.koncepthouse.com), 141 Mangum St SW 30313. It is steps from Mercedes Benz Stadium and State Farm Arena. 

 

Free parking is available in the rear of the building on Nelson st. Parking spaces are limited! Rideshare is highly encouraged.

 

EVENTS, CONCERTS MOVIE SHOOTS in the area. PLAN FOR & EXPECT traffic delays especially on the weekends. NO refunds or rescheduling for missed sessions or late arrivals after 20 Minutes.

WILL CONCESSIONS BE AVAILABLE?
We provide complimentary beverages wine/beer (21+ up) and bottled or sparkling water. Please NO outside alcohol, food or vaping! 
  
HOW CAN I CONTACT THE ORGANIZER WITH ANY QUESTIONS?
For additional questions, please reach out to Scratchoutloud@gmail.com or call 859-802-0957.

 

Please allow 24hrs for a reply. 

DISCLAIMER
By attending a Scratch Out Loud event, you consent to being photographed, filmed and/or otherwise recorded, and to any use, in any and all media, throughout the universe in perpetuity, of my name, voice, image. YOUR privacy is important to us. PLEASE ADVISE IF YOU DO NOT WANT ANY PICTURES TAKEN. 

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SESSIONS BY APPOINTMENT ONLY.

NO WALK-INS.

NO SAME DAY BOOKINGS

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